Most questions are covered below. When they are not, email us and you will hear back, usually within one business day.
Routes, alerts, the watch complication, anything about how the app works.
Subscriptions, receipts, refunds, upgrades, downgrades, and cancellations.
Access, export, or delete your data under GDPR or CCPA. We confirm within 30 days.
Open the app, tap Add route, then pick where you start and where you are going. MinDriveTime builds the leave-by curve after it has seen the drive a few times.
Manage your subscription from the app settings or your app store account. You keep Pro features until the end of the period you already paid for, then drop to Free.
Purchases made in the App Store or Google Play follow their refund rules. Purchases made on the web follow the policy in our Terms. Email billing@mindrivetime.com and we will help.
Your next leave-by minute and a storm flag, right on the watch face, on Apple Watch and Wear OS. Glance, decide, go.
Place learning stays on your device. Only anonymized road-timing samples, tied to a road section and time of day and never to you, help warm the shared corridor cache. See the Privacy Policy.
Yes. Sign in with the same account and restore purchases. Your routes and plan follow your account.
About the Storm module. The weather-safety features are an informational convenience, not a life-safety or official warning system. Always defer to the National Weather Service and local authorities, and never rely on MinDriveTime for decisions where weather could threaten life or property.